Frequently Asked Questions
Q: Are assembly instructions included within the shipping package?
A: Yes. All packages have detailed instructions included within the shipping container at no extra cost
Q: What tools are required to erect my portable garage or canopy?
A: The tools required vary by product, however, several combination wrenches, mallet and a step ladder are typically required. Larger shelters may require additional tools.
Q: How many people are required to erect my portable garage or canopy?
A: Smaller shelters can be erected with (2) capable adults. Larger products may require up to 3-4 capable adults.
Q: How much time does it take to erect my garage or canopy?
A: Smaller buildings (10' wide or less) can be erected in 2-4 hours. Medium sized products may require 1-2 full days. Larger products may required 2-3 days.
Q: How is my shelter or canopy secured (anchored)?
A: Auger anchors are used on dirt, sand, and rocky soil. Foot plates (or flat bases) can be used on wood, concrete, and asphalt.
Q: Is my product UV protected?
A: Yes. Your product has UV protection agents within the polyethylene cover to resist fading and damage from sunlight.
Q: Is my shelter corrosion resistant?
A: Yes. Value series garages have a powder coated steel frame while standard and master series products have a galvanized flo-coat frame (best).
Q: Can my product be erected on any surface?
A: Yes. Your product can be erected on dirt, sand, concrete, wood, asphalt or any other surface with the proper anchoring.
Q: What is the life expectancy of the cover for my garage?
A: Value series products with a 9 oz cover have a 3-5 year life expectancy. Value series covers with a 14.5 oz cover have a 10-15 life expectancy. Standard series covers have a 7-10 year life expectancy. Master series covers have a 15-20 year life expectancy.
Q: What is the shipping method for my product?
A: Smaller products are shipped via UPS. Larger products are shipped via LTL freight.
Q: What is the approximate shipping time for my product to arrive?
A: In stock products typically require 5-10 days for shipment. Larger products may require 2 weeks.
Q: In what type of shipping container does my product arrive in?
A: Smaller garages are shipped in a box. Larger garages are shipped via a skids.